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JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

 

Receptionist Part time

A temporary Receptionist (Part-time) position has become available within our Leisure Services Department , based at the LeisurePlex, Lisburn.

Weekly hours between 19.5 hours and 23.5 hours depending on the rota for that week

It is anticipated the duration of the post will be from May 2015 for approximately 2-3 months with a possible extension and will be reviewed on a monthly basis.

The pay rate to the successful candidate is £9.1816 per hour

KEY PURPOSE

The post holder will be at the forefront of customer services dealing with the public at reception desk and by telephone. The duties will also include operating a computerised booking/cash system, selling tickets/issuing receipts and maintenance of information databases, directing conference delegates and other users.

KEY DUTIES AND RESPONSIBILITIES

1 Provision of a full range of receptionist services including dealing with the public in person, by telephone and by email in accordance with the Council’s Customer Care standards. Processing incoming/outgoing mail. Operation of the switchboard ensuring calls are correctly diverted and messages received promptly delivered.
2 Operation of a computerised booking/cash system including recording, monitoring and reporting to management all relevant information in relation to bookings and usage. Reconciliation of cash processing lodgements in accordance with Council procedures.
3 Promotion of stock, stock control and merchandising. Promotion of Council services and special events and assisting at events as required.
4 Provision of clerical and administrative support to include word processing, assisting with purchasing and inventories, filing, budget monitoring and maintenance of records.
5 Ensure all Health & Safety legislation, published relevant guidelines and Council Health & Safety policies and procedures are complied with in relation to the services and activities within the facility to provide a safe environment for employees and contractors
6 To undertake general clerical duties relevant to provide support across the Centre Management Section appropriate to the level of the post.

PERSON SPECIFICATION
5 GCSE passes at Grade A-C, NVQ Level 2 in administration or equivalent.

A minimum of one years€™ experience in a customer service environment or receptionist post.

Where applicants do not hold the essential 5 GCSE;’s, they must hold 2 GCSE passes at Grade A-C, or equivalent and demonstrate a minimum of three years€™ relevant experience as outlined

A working knowledge of computer packages to include database experience.

Experience in the operation of a computerised booking/cash system.

Working Arrangements See below shift rota

Part-time Rota for Receptionist

Week 1,2,3,4
MONDAY OFF ,OFF ,OFF,OFF
TUESDAY OFF, OFF, 1600-2000, 1700-2100
WEDNESDAY OFF ,OFF ,1600-2000 ,1700-2100
THURSDAY 1630-2030 ,1700-2100 , 1730-2130 , 1300-2000
FRIDAY 1730-2130 ,1300-2000 , 0900-1700 ,0900-1700
SATURDAY 1100-1800, 1100-1800 , OFF , OFF
SUNDAY 1100-1800 , 1100-1800 , OFF , OFF

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