Multi Skilled ICA Technician (Water Industry)

Job Summary

GRAHAM FM is one of the leading providers of Asset Management services. We provide a full range of asset management services to both the public and private sectors. Due to the continued success and expansion of the business into the utilities maintenance sector we are recruiting for an ICA Technician.

Reporting to the Contract Manager the candidate will be responsible for undertaking various planned and reactive maintenance tasks, as well as some new installation work in order to achieve the high level of service delivery expected by ourselves and our clients.

Job Description

Working as part of a large multi-skilled team the successful candidate will contribute to the delivery of an effective proactive and customer driven service to Water and Waste Water treatment plants and pumping stations.

You will be responsible for maintaining, repairing and commissioning Instrumentation, Control Automation and Telemetry systems. Work will vary between planned maintenance and reactive maintenance, this will sometimes require lone working as well as working in a team depending on the job.

The role holder will start the working day from home traveling directly to any site as required to carry out works and provide a field based multi-skilled ICA service, ensuring at all times that a high level of health and safety awareness is adhered to, as well as contributing to the effective operation of our customers plant.

Works will be issued to and write-ups completed on electronic devices running our work management software. 

A van and fuel card and satellite navigation will be provided.

Main Activities of an ICA Technician;

  • Multi-skilled approach
  • To carry out reactive and planned maintenance as well as some minor installations on water,waste water and network water sites (occasional work outside the main contract may be required).
  • Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to.
  • Use your own initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support.
  • Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team.
  • Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times.
  • Pro-actively identify and report follow on works
  • Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and client specifications.
  • Undertake a range of electrical works including but not limited to planned maintenance (to a specification), fault finding and cause diagnosis, overload setting, work on motors, electrical panels, lighting, variable speed drives, UPS systems, instrumentation and process equipment, level control equipment, comms equipment and telemetry systems.

Job Profile

Multi-skilled ICA Technician (Water Industry)

  • Assist any other trade as required.
  • Deal with a variety of Clients on a daily basis. You will represent the Company and be courteous and professional in your dealings with them at all times.
  • Work unsupervised in a large geographical area and prioritises workload.
  • Provide regular out of hours cover by participating in an on call rota.

This job description is intended to give the post holder an appreciation of the role envisaged for the Multi Skilled Electrician and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

Person Specification

Technical Competencies


  • A recognised, Electrical, ICA Craft or Technician apprenticeship
  • Experience in providing call out services
  • Experienced in ICA planned and reactive maintenance activities in the water industry
  • Registered CSCS/CSR Card (Or equivalent)
  • Clean Drivers Licence
  • High attention to detail
  • Demonstrate strong communication skills
  • Sound administration skills
  • Flexible approach


  • Experience assisting with various trades/types of maintenance on water and waste water sites
  • Current 17th IEE Wiring Regulations
  • Experience of Profibus installations
  • Working knowledge of a wide range of analytical Instrumentation e.g. Chlorine, Turbidity
  • Experience of SCADA systems
  • Experience of Pressure, level and flow instrumentation
  • High Voltage awareness training
  • Manual Handling training
  • COSHH training
  • Confined space training
  • National Water Hygiene card holder
  • CSR Site Supervisors Gold Card
  • Product specific training relating to the water industry

Behavioural Competencies

Team Work: working collaboratively together, sharing knowledge and experiences to deliver the best solutions

  • Team Player: Always willing to be involved in other activities to achieve company objectives. Works collaboratively and uses influence to gain resolution of issues. Demonstrates honestly, loyalty and commitment

Openness: listening and sharing; building trust and acting with integrity; treating others with respect and working with transparency

  • Effective Communication skills: Able to adapt communication to audience and create detailed written documents and reports. Able to maintain and manage communication links with a variety of stakeholders. Presents a professional image and promotes the Brand.

Respect: encouraging, supporting and understanding others – their ideas, their views and their knowledge

  • Influencing: Identifies and builds relationships with those who will be useful now and in the future in achieving strategic business objectives.
  • Relationship management across business units and key stakeholders including persuade and influence others through strong and comprehensive communication and diplomacy skills

Performance: being professional and adopting best practice to meet clients’ highest expectations while achieving the highest possible standings in terms of quality, health, safety and sustainability

  • Initiative: is highly motivated, flexible and can work unsupervised to get results in an effective way.
  • Can manage deadlines and takes an organised approach to work. Takes a proactive approach to self-development.
  • Commercial Awareness: strong business acumen combined with the creativity and drive to meet the business requirements. Flexible and quickly adapts to changing business needs and processes.

Innovation: encouraging our team to be inventive and continually adapting and introducing fresh approaches to all aspects of our business; striving to be the best

  • Customer Focus: Takes time to question and understand the real, underlying needs of the customer, beyond those initially expressed. Always works closely with customers, developing an independent view of their needs and acting in their long term interest. Not afraid to challenge the status quo.
  • Efficiency Understands and seeks to minimise waste in resources and processes. Adopts and encourages others to adopt new ways of working.

Benefits with this role include: Pension, Private Health Care, Life Assurance, Cycle to Work Scheme and Childcare Vouchers

Graham Asset Management is an Equal Opportunities Employer

For more information and to apply please click the APPLY FOR THIS JOB BUTTON