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JOBCENTRE ONLINE

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JOBCENTRE ONLINE

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JOBCENTRE ONLINE

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IT Support

Senior IT Technical Support – Portadown – Contract to Perm – £26,000

My client based in Portadown is seeking a Senior IT Technical Support candidate to join their team as soon as possible on a fixed term contract with the view the role will to go permanent for the successful candidate.

This Senor IT Technical Support candidate will be responsible for effectively providing first line support of the integrated business applications. Systems included windows 2008 Servers running Active Directory, Exchange 2008. SQL 2000, SQL 2005, Citrix, McAfee Antivirus, M3 (ERP Systems) and others. Client PCs are currently running Windows Operating Systems (XP, Win7 & Win8)

Key Duties:

• On-site support to resolve problems with existing IT Systems
• Installation and configuration of IT hardware and software including PCs, Printers and Networking equipment.
• Testing of new hardware and software releases and upgrades
• To provide helpdesk, IT Technical and software support.
• Reviewing and providing input to User documentation.
• Maintaining Systems Procedures.
• Ensuring data integrity.
• Undertaking project work as agreed with your Line Manager.
• Providing administrative support to the IT department as required.
• To maintain backups as per the department schedule.
• To be involved in the department ‘out-of-hours’ support rota
Communication

• Keep the IT Manager updated with regular progress reports measured against key performance indicators.
• Timely communication of all pertinent IT issues to the relevant Supervisors/Managers.
General

• Any other reasonable duties which may be required by management from time to time.
• This job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.
If this sounds like the job for you then please contact me on 02890 446905 or apply online.

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