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JOBCENTRE ONLINE

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JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

JOBCENTRE ONLINE

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Infrastructure Analyst

IT Infrastructure Analyst – Co. Down – £28,000 – £32,000 + Bonus

Our client wishes to appoint an ICT Infrastructure Analyst, based in Newtownards and reporting to the ICT Security and Infrastructure Coordinator. The role’s core responsibilities will be leading and controlling Infrastructure project delivery across varied platforms and solutions, Information security and data centre management.

The role will also provide support escalation for the ICT service delivery team.
This is an excellent opportunity for seasoned Infrastructure Analyst to build a career within the IT sector in Northern Ireland which is currently going through a period of significant growth.

Responsibilities:
• Maintenance and support for physical & virtual servers
• Maintaining and developing company data solutions – SAN, NAS, corporate backups & replication solutions
• Managing and supporting company routers, switches and firewalls
• Identifying support trends, troubleshooting issues, and providing escalation point to others within the department or liaising with third parties when required
• Providing support to staff across all offices in line with department ITIL practices and SLA targets
• Supporting exiting processes and solutions to maintain corporate data security
• Customer focused. Providing prompt and accurate feedback to internal and external customers
• Researching, diagnosing, troubleshooting and identifying solutions to resolve internal customer issues related to systems infrastructure.
• Developing innovative solutions that bring tangible benefits to the business.
• Providing 2nd /3rd level support coverage including out of hours support (callout) as part of the callout roster
• Documenting and diagraming all infrastructure solutions to industry standards

Essential:
• Senior Experience of Systems Management (Including Windows 7 & 8, MS Office 2010 & 2013)
• Professional ICT Qualifications such as MCITP, MCSA, CCNA or CompTia A+ etc
• Experience with Network Security (Active Directory, Cisco)
• Senior Experience of Server Support & Management (Windows Server 2008 & 2012, SQL Server 2008 & 2012, Exchange Server 2010 & 2013, VMware ESX 5)Experience in Network Support (Juniper/Cisco, Routers, firewalls, VPN’s
• Experience of working with Disaster Recovery and / or Business Continuity processes and scenarios

Desirable:
• Knowledge and Experience of PCI:DSS & Information Security Compliance Requirements
• ITIL Qualification

For further information regarding this vacancy or any other IT support and Infrastructure roles in Northern Ireland please call Michael Rosbotham in complete confidence on 02890446905.

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