Global Talent Coordinator – Baker & McKenzie

Role Summary:

This role provides an excellent opportunity for a recent graduate to commence their career within HR and Professional Development.

You will gain exposure to global and regional talent priorities by providing general day to day administration and co-ordination support across the global and regional talent teams.  In particular the Talent Business partners as well as Learning & Development professionals.  There will also be opportunities to provide administration and co-ordination support on key projects. 

We are looking for an individual who possesses strong interpersonal and planning skills in addition to being innately detail-focussed. The successful candidate will have a can do attitude, solution focussed approach and be willing to get involved in all aspects of talent support and administration.  They should have a genuine interest in talent management. 

Some international travel may be required.

For more information about this position, please contact Stephanie Mulholland.

Closing date: Friday 20th March 2015

The Firm:

Baker & McKenzie is an instinctively global law firm that provides sophisticated advice to many of the world’s most dynamic and global organizations.  What sets us apart is our uncompromising commitment to excellence, combined with fluency in the way we think, work and behave.

We are also actively committed to serving the community we operate in through numerous corporate social responsibility and diversity initiatives. 

We place an important emphasis on the development and well being of our people. We look to enable all of our employees to be the best they can be in order for them to deliver excellent client service.

The Department:

The Global Talent team provides key support to the business across areas including Talent Acquisition, Performance Management, Leadership & Learning, Workforce and Succession Planning, Mobility, and Diversity & Inclusion.  The team is led by Peter May, Global Chief Talent Officer.  Peter is supported by 4 Regional Directors, 3 HR Directors, a Project Director and an Operations Manager.

The Responsibilities:

The job holder will be responsible for delivering outstanding administrative service to the Global Talent team and the business on talent processes and procedures.  This will largely involve web management and project support.  The Talent Coordinator will take ownership of the administration associated with our key talent processes and for meeting agreed timeframes.

Key Responsibilities:

Team Communication:

  • Schedule Global Talent team meetings, coordinate and circulate agendas
  • Act as key point of contact for administrative updates on and monitoring of the Global Talent Intranet site
  • Assist with reviewing on-line budget system (Clarity) periodically to ensure that Talent expenses are coded to the right cost centre.  Chasing year-end expenses and assisting with organizing budgets for fiscal year end
  • Deal with issues when members of the team are absent, utilizing other members of the team as appropriate
  • Provide background admin support for our pages on LinkedIn
  • Twice-monthly generation of New Joiner lists
  • Website management, maintenance and development, regular auditing of pages   
  • Revamp and audits of any extranet sites

Project Coordination:

  • Support in the arrangement and coordination of project tasks
  • Act as coordinator – including scheduling global project meetings or Working Party meetings, updating project plans and logs, managing tracking spreadsheets
  • Liaise with relevant external consultants, as required
  • Support in the production of presentations, reports, materials for global training, development and leadership programs
  • Assist the Manila team on metrics and reporting
  • General support for Global Practice Group and EMEA Business Partnering
  • Assist with setup of administrative staff performance management cycle and clean-up of U.S. job codes project (with NA HR Director)
  • Administer 360 reports and feedback
  • Assisting with the New Principal/Article 11 processes
  • Ad-hoc projects and administrative related tasks for the CTO in relation to the Talent strategy  

EMEA Learning & Development:

  • Assist with EMEA L&D events and provide the associated administration for these
  • Offer ‘first line’ response to L&D enquiries from fee earners
  • Support the Learning and Development team with day-to-day administration  
  • Manage online feedback surveys for all training programs. Reviewing feedback from all training events and picking out common themes, key messages and opportunities

Continuous Improvement:

  • Participation in the ongoing review of administration processes and practices to ensure successful implementation of process improvements across the Global Talent team, making recommendations on efficiency where appropriate.
  • Delivering against the prescribed service standards (turnaround and response times, accuracy levels)


  • Collaborating with other parts of Talent to align their work and to deliver a seamless service.
  • Providing back-up support to others within the Talent team, during periods of absence or workload peaks.
  • Carrying out any other coordination tasks that are necessary including administration support on projects and other areas of focus for the Talent function.

The Requirements:

  • Relevant undergraduate degree (ideally in HR or Business Studies, 2.1 preferred) or appropriate post graduate HR qualification (eg CIPD):
  • Previous experience of working in a client facing role, preferably within professional services or a large, complex or global organisation
  • Strong client service and delivery ethos
  • Attention to detail and right first time attitude
  • Ability to plan, schedule and arrange own activities to accomplish objectives
  • A can-do attitude and pro-active approach
  • A flexible approach and adapting of role to meet current and future business needs
  • Good verbal, written and numerical skills
  • Ability to build rapport with internal clients and other colleagues
  • Ability to understand and interpret the firm’s policies and processes
  • Collaborative approach, effectively working with others to achieve team success
  • Volunteers to help others under pressure
  • Trusted to maintain confidentiality at all times
  • Good judgment about when to refer issues or problems to others
  • Good knowledge of MS Office (PowerPoint, Word and Excel), good general IT awareness
  • Willingness to travel in the UK and Europe
  • Information with colleagues relevant to their job; takes on new tasks as required and demonstrates flexibility and willingness to adapt to change

Diversity & Inclusion

  • Respects and enjoys the diversity of cultural, social and academic backgrounds found in the Firm.

Should you be interested in this role please contact Stephanie Mulholland for a confidential discussion.  Alternatively please apply via the link below.

Brightwater reserves the right to use heightened criteria where appropriate dependent on the volume of applications.