JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

 

Collections Advisor

Our client, based within the managed services sector require a professional experienced Collections Advisor to join their expanding debt/credit management department. This role is a full time opportunity with a contract duration of 6 months with scope for development.  All job offers will be subject to a successful criminal record and credit check.

 

Job Responsibilities:

 

*     Front line debt management

*     Liaising with commercial customers to secure immediate payment

*     High volume inbound and outbound calls

*     Arrange and discuss repayment options

*     Processing & resolving customer account queries to ensure swift debt recovery

*     Maintain professional customer relationships

*     Ensure daily department targets are achieved

 

Preferred Skills:

*     Previous debt collections or credit control experience essential

*     Outbound Sales or experience within the financial sector

*     Ability to meet targets in a fast paced customer contact environment

*     Knowledge of CRM systems highly desirable

*     GCSE Maths & English essential grade C & above

*     IT proficient, Microsoft Word & Excel

*     Ability to build rapport and client relationships

 

Personal Attributes:

*     Effective communication skills

*     Professional approach, courteous, resilient & empathetic

*     Team player

 

Associated Benefits:

*     Paid holidays

*     Competitive pay rate

*     Bonus potential

*     Scope for career development