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JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

JOBCENTRE ONLINE

JOB OFFERS IN NORTHERN IRELAND More »

 

Application Support Engineer

APPLICATION SUPPORT ENGINEER

Application Support Engineer for one of Belfast City Centre’s most exciting development centres. Our client has been steadily attracting top-level talent who wish to be a part of their refreshing and forward thinking movement. They are now currently seeking to hire an Application Support Engineer to join a recently established team in which you will play a key role in the monitoring of their client facing environments

Responsibilities

As an Application Support Engineer you will:

- Perform regular audits of monitoring tools and applications
- Ensure all incidents are acknowledged in a timely and efficient manner
- Create and enhance recovery procedure
- Identify process improvements within escalation procedures
- Identify patterns of incidents and determine patterns for problems’ root cause
- Execute escalation protocol per application area
- Participate in crisis management conference calls and address any the actions arising
- Document timeline of events for incident reporting and/or post mortem

The Ideal Person

- 3+ Years’ experience in an Application Support Engineer role
- High level of exposure to Unix/Linux
- ITIL or Red Hat Certification would give you the edge

Remuneration:

The successful Application Support Engineer will have access to an attractive salary and very comprehensive benefits package including a market-leading pension. Moreover, this role provides the opportunity to work with some of the best people in Belfast, where you will have access to unrivalled career progression opportunities.

For further information on this vacancy, or any other IT job in Belfast or wider Northern Ireland, please apply via the link below or contact Claire Nixon in the strictest confidence on 02890 330 250