Monthly Archives: November 2015

Service Designer

Kennedy Recruitment is currently working on behalf of a large public sector client to recruit a Service Designer until 31st March 2016. The position will be based in Belfast.

The Service Designer will provide ongoing support to the Innovation Lab team, and will report to the Head of the Innovation Branch of the Public Sector Reform Division.  This includes working within the Lab Team, participate in the Lab’s projects and help transfer knowledge and skills in service design to the other members of the Lab team.

The operational purpose and objectives of the post are:

*  Develop and embed service design as a component of the Innovation Lab operating model;

*  Direct and lead service design activity for multiple Lab projects, deploying those skills to help facilitate discussion, map customer personas and experiences, design service solutions, build, test and iterate prototypes; 

*  Contribute to the detailed planning and management of Lab projects;

*  Work closely with colleagues to integrate customer data, research and insight into the Innovation Lab methodology, building strong relationships with the team and stakeholders;

*  Contribute to the formulation of an online portfolio of information on the Innovation Lab, its projects and its operating model.

Main Job Activities

The key elements that constitute the role of the Designer, in terms of spends, are outlined below -

Service Design – practical deployment

*  The Designer will be expected to develop the Innovation Lab’s service design capacity.  The Designer will lead on design discussions, customer mapping, and the design, building and testing of prototypes.  This role will be measured by the number of Design Lab’s run that utilise the service design methodology, and the number of prototypes produced.

Service Design – knowledge transfer

*  The Designer will be responsible for embedding the service design methodology within the Innovation Lab team.  The Designer will be involved in substantial knowledge transfer to other team members.  This role will be measured by the number of Innovation Lab team members who become knowledgeable in service design and are capable of deploying service design principles.

Project Management

*  Each Innovation Lab is planned in detail, including forward planning of all sessions and the facilitation required.  The Designer will assist the Project Manager in developing this plan and advising what facilitation methods are needed to draw out design insights.  This role will be measured by the level of involvement the Designer has in the project management phases of the process.

Development of Innovation Lab Methodology

*  The Designer will be heavily involved in integrating customer data, research and insights into the Innovation Lab methodology.  The role will be measured by the number of new insights and methodologies developed by the Designer.


*  The Designer will be expected to contribute to the online information on the Innovation Lab, especially with regards to the methodology, toolkits and the labs that the Designer was involved in.  The role will be measured by the amount and quality of online service design material posted by the Designer on the Innovation Lab web-page.


The Designer is a vital role in the Innovation Lab and requires an individual who has both academic qualifications in and practical experience of design.  Ideally this will be an individual who has worked in service design in the public, private, or voluntary sectors.  Individuals with qualifications and experience in architecture, engineering etc. will also be considered.  

The post-holder must meet the following essential criteria:

*  Possess a degree (2.2 or above) with a design component 

*  1 years practical experience in design 

*  the ability to use computer systems appropriate to the role

*  the ability to communicate effectively both orally and in writing. 

It is highly desirable that the post-holder has 1 year’s practical experience of co-design (i.e. where service users are directly involved in the design process). 

For this role, Kennedy Recruitment is acting in the capacity of an employment business.

Kennedy Recruitment is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC).  

Kennedy Recruitment adheres to all current employment legislation.

Multi-skilled Maintenance Technician (DAYS – Belfast)

Varied, responsible role within a modern food processing environment.  You will work without close supervision to lead project works across mechanical and electrical trades.

This is an ideal role for a C&G or ONC qualified Engineer (HNC level qualification would be an advantage) to take on a lead role within a fast moving food processing environment.  Along with planned, preventative and response maintenance the role will involve:

  • Plant refurbishment, improvements, modification and upgrades;
  • Installation and commissioning of new plant and machinery – including electrical, mechanical, pneumatic, steam,  gas, and hot and cold water systems;
  • Coaching and supporting colleagues – from production and craft trades – on all aspects of shared maintenance;
  • Supplier –dealing with suppliers in relation to machine or plant issues.

Ideal candidates will have:

  • C&G or ONC in an Engineering discipline (HNC is desirable)
  • 3-5 years’ experience as a skilled engineering craftsperson or technician
  • 17th Edition Electrical Wiring Regulations would be an advantage.

To apply please forward your CV – in WORD format – using the link provided.

TechMet is a dedicated Engineering and Technical Recruitment Consultancy.

The consultant managing your application will be an MEng or MSc qualified Engineer with experience in industry.  They are professionally qualified to advise on your technical suitability for this role or other vacancies.

To apply please forward your CV (in Word format) using the link provided, or for a confidential conversation on this or any other roles in the pipeline please telephone Michael Neill (MEng) on 028 9448 3986 (Direct)  or 07712 305358.

Administrative Assistant – Immediate

My client in Craigavon is currently seeking an Immediate Administrative Assistant to work for 4 weeks.  The hourly rate for this role is £8.41 per hour working 37 hours a week.

This is an immediate post closing Thursday Nov 26th at 4PM

To be considered for the Administrative Assistant post, please send your CV to Laura using the link provided. Please note that certificates of qualifications will be requested.


  • Provide secretarial and administrative service on a daily basis including typing, word processing, audio typing, photocopying, faxing, and emailing
  • Receive cash/cheques and conduct visa/switch transactions
  • Petty cash returns
  • Deputise for senior members of staf their absence and maintain a high degree of discretion and confidentially
  • Produce agendas and minutes for monthly team meetings


  • 5 GCSE passes including Maths and English Language (Grade A-C) or equivalent
  • OCR/RSA Stage II Typing or Word Processing
  • At least one years relevant experience in a busy office environment, which must include experience of  the following:
    • Managing databases and spreadsheets
    • Administration
    • Cash handling
  • Excellent communication skills
  • Able to organise and prioritise work
  • Good team worker
  • Competent in the use of Microsoft Office Packages
  • Able to act on personal initiative and take decisions within agreed guidelines
  • Able to work additional hours as needed

Commercial Account Executive – Insurance

MCS Group is delighted to have the opportunity to support our client, an established an successful Global Insurance Broker, to recruit a Commercial Account Executive within their Belfast operation.

This is an exciting opportunity for an experienced Insurance professional to join a recognised industry leader, managing and developing their portfolio of SME clients.

As Account Executive,you will be responsible for the following:

  • Identifying and understanding client business risk management needs and deliver appropriate siolutions
  • Provide technical, industry and subject matter expertise when required
  • Liaise with clients and build strong relationships
  • Determine appropriate solutions, structure, price and placement strategies that meet the clients needsand deliver profitable business for a range of clients
  • Business development activities to drive the sales process and maintain a pipleline of business prospects
  • Effective completion of associated paperwork and documentation to support activities

The role will require the following:

  • Minimum of 3 year’s experience working as an Insurance Account Executive, specifically managing commercial clients
  • Preferably educated to degree level
  • ACII (or similar professional qualifications) advantageous
  • Proven track record of delivering high levels of client services
  • Proven ability to service SME business in N.I.

In return, you will be rewarded with a market leading salary + benefits.

To speak in absolute confidence about this opportunity please contact Mairead Scott, Head of Professional Services at MCS Group on 028 9023 5456 or send an up to date CV via the link provided.

If this position is not right for you, we may have others that are. Please visit to view a wide selection of our current jobs or call us on 028 9023 5456.

All conversations will be treated in the strictest of confidence.

Personal Secretary- Band 3 WHSCT

Personal Secretary required in Derry/Londonderry, Northern Ireland.

The Role:
As a Personal Secretary you will be responsible for:

Providing a full secretarial support service to the team and other professionals.

Maintain diaries; arrange diary dates, venues, travel arrangement and hospitality.
This also includes minute taking, audio typing and shorthand/note taking.

Organise the office and carry out routine secretarial duties which include the development and maintenance of an efficient filing system, brought forward system, mail distribution, photo copying, binding and ensure relevant files are available for meetings.

Open and record incoming mail and direct correspondence for the Team or otherwise deal with routine items.. This will include the writing and drafting of routine letters for signature.

Facilitate communication within the department by liaising with relevant staff.
Dealing with telephone calls and enquiries and taking relevant action as appropriate.

Type letters, memorandums and minutes. A high level of word processing skills will be required and the post holder will also be required to develop skills on Microsoft Office software and other computer packages as and when required.

Assist in the production of Power Point presentations required by department.

Provide administrative support in the production of policies and reports produced within the department.

Supervision of clerical staff if post requires so.

Management of stationary stock levels throughout the department using stock catalogue and non-stock requisitions so levels of stock are adequately maintained.


1. Employees of the Trust will be required to promote and support the mission and vision of the service for which they are responsible.

2. Develop and maintain good communication with all levels of management and build partnerships with the wider HPSS, NHS and external organizations in the promotion of the Trust.

3. Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations.

4. Participate in the grievance and disciplinary processes as required.

5. Promote equality of opportunity through his/her own actions and ensure this policy is adhered to by staff for whom he/she has responsibility.

The Person:
To apply for the position of Personal Secretary in Derry/Londonderry you will meet the following essential criteria:

  • Higher Diploma in Administrative Procedures (to include secretarial component/qualifications) or equivalent


  • OCR Stage 2 Text Processing (Part 1) & Stage 2 Word processing/Typing (Part 2) or equivalent qualifications

AND one of the following:

5 GCSEs (Grade A-C) to include English Language or equivalent qualifications or higher standard of education and 1 year administrative/ clerical experience
NVQ Level II Business & Administration or equivalent and 1 year administrative/ clerical experience
2 years administrative/ clerical experience

Experience also including the following: 

  • Maintenance of a diary, electronic and manual
  • Arranging meetings and taking minutes
  • Filing systems
  • Computer Systems
  • Evidence of ability to work on own initiative
  • Evidence of flexibility
  • Evidence of ability to plan effectively to meet deadlines
  • Ability to organise complex material
  • Evidence of ability to maintain and respect confidentiality
  • Good oral and written communication skills
  • Evidence of ability to work as part of a team

Desirable Criteria:

  • Audio Stage II
  • Experience of Minute Taking (maximum 1 year)

Diamond Recruitment Group reserve the right to enhance the desirable criteria in the event of an unprecedented response.

To Apply:
To apply for the position of Band 3 Personal Secretary, please forward your CV to Louise at Diamond Recruitment Group by clicking on the APPLY button on this page and attaching your CV.  All CVs must be received by Monday 30th November 2015 by 4pm.

For further information on this opportunity please contact Louise at Diamond Recruitment Group on 028 2563 2223.  Your details will be treated in a confidential manner with Diamond Recruitment Group.  Only applicants meeting the criteria will be contacted.

You may have found this job vacancy searching for the following related terms: Personal Secretary, Personal Administrator, Administration, Clerical, Jobs in Londonderry

Account Manager

Key Account Manager – £20- 25K – Co. Tyrone

Reporting into: General Manager / Company Director

My client are a well established successful business in the FMCG sector. As a result of continued expansion, they have an exciting opportunity for an Account Manager to manage the company’s key accounts and to develop and coordinate customer care and promotional activity that will assist the company to grow in a profitable manner. 


Key Responsibilities as Account Manager:


  • Strategically manage the company’s key accounts to ensure customer retention and the expansion of sales opportunities for the company’s products, determining a strategy to manage the account and setting objectives around account management.


  • In conjunction with the management team, contribute to the formulation and implementation of the short, medium and long term business strategies for the company and the appropriate transition of these strategies into measurable business objectives.


  • Day to day management of key accounts to ensure they continue to be satisfied with the company’s products and services and resolve any customer concerns/ issues.


  • Identify and take advantage of opportunities for new business in local and export markets and provide product guidance and pricing and delivery information to potential customers.


  • Negotiate pricing on new accounts in conjunction with Senior Management.


  • Analyse and feedback customer comments to ensure continued high levels of customer care.


  • Design and deliver formal corporate presentations to existing and potential customers outlining products and new product concepts for the purpose of increasing sales revenue.


  • Build and manage strategic business relationships with blue chip customers that will ensure the development of long term contract business and inform future business direction.


  • Conduct all necessary research and analysis, including the acquisition and collating of appropriate market intelligence and competitor data, in order to contribute to the identification of new business opportunities. 


  • Contribute to new product development, customer care and the company’s approach to quality through the presentation of customer feedback and market research


  • Provide input to the company website in order to exploit its use as an effective marketing tool.


  • Represent the company at trade shows and exhibitions as required, ensuring high visibility of the company stand and sufficient advertising and promotional materials.


  • Liaise with the Operations and Distribution teams regarding scheduling requirements for orders and any issues regarding key account customers.


  • Meet regularly with the management team to ensure effective communication of management information, and provide weekly sales activity reports and other information that will enhance management decision making and inform future company direction.


  • Produce and provide sales figures for invoicing purposes to the Accounts Department.


  • Any other duties, within reason and capability, as determined by the General Manager.


Your background:


  • Previous experience as an Account Manager within the FMCG industry
  • Experience in establishing successful long term business relationships with major clients
    • Excellent interpersonal skills
    • Excellent communication skills, both verbal and written, including strong presentation, negotiation and influencing skills
    • Evidence of good analytical, problem solving and decision making abilities
    • Evidence of strong organisational and planning skills
    • Proven effective time management skills
    • Proven ability to deliver results while working independently and on own initiative
    • Proven ability to read and interpret basic financial information with an awareness of profitability
    • Proficient in the use of word processing, spreadsheet and presentation software, e-mail and the internet
    • High level Numeracy competency essential
    • Able to work flexibly as required to ensure business needs are met
    • Competent in the effective use of Microsoft Office
    • Clean driving licence


Please apply via the link below or call Clare for more information.



PHP Developer

PHP Developer

The client

VANRATH are currently partnering with a growing ebusiness company that operates in the telecoms market, they have been developing an exciting application that is due now to into the production phase. Based in new build offices in Belfast city centre the business is keen to recruit a PHP developer to join the busy development team.

The PHP Developer role will report into the development manager and will be responsible for the following:-

The role

Working closely with product management to define and shape the product
Converting designs and specifications into computer code
Compiling code into programs or components, testing and analyzing for errors
Writing and maintaining basic documentation to describe program development, logic, coding, testing, changes, and corrections

So if you are you a PHP developer with Web Application/Mobile experience this is the ideal role.

The technical skill set we are looking for is PHP (Developement language) Javascript and Jquery ( Front end ) SQL database, API and ideally Android.

The person

The ideal candidate will have a degree in computer science with at least 2- 6 years hands on development experience


The client offer a competitive salary package a relaxed work environment, the business is at a critical point and is due to grow exponentially over the next few year so now is an excellent time to join.

Salary is relevant to experience and £24K- £30K.

For further information on this vacancy, or any other IT jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Declan Fitzmaurice in the strictest confidence on 02890 330 250

Principal Software Architect

Principal Software Architect (Linux background required)

VANRATH are pleased to be recruiting exclusively for a high profile Principal Software Architect for a true R&D centre of excellence. Due to continued expansion in Belfast they require an experienced Software Architect for a new high profile team being set up in N.Ireland.


Our client is a world leader in innovative high performance computing technology


As Princpial Software Architect, you will lead the design effort on a variety of projects in a highly collaborative, fast-paced environment. Your role is to design innovative solutions to real market problems effectively translating the “what” into the “how”. You will work closely with product owners, requirements analysts, and software engineers to create new product features and improve existing ones. Creating and maintaining product documentation are also responsibilities of this role. This position reports to the Chief Architect.

Role will include;

Creating the architecture and high-level design of new world wide products and product features
Successfully communicating and documenting conceptual ideas and design rationale
Reviewing low-level design created by engineers
Selecting internal and external components to form a cohesive product
Creating prototypes
Translating stakeholder feedback into product design improvements
Supporting marketing and sales in the sizing of product features
Reviewing and fine-tuning processes used in the SDLC and monitoring adherence to these processes.

Ideal person

Bachelor’s or Master’s degree in computer science or related field
Extensive experience leading large design efforts
Industry leader in C/C++ or Java in a Linux environment.
A good understanding/experience of high-availability/high-scalability systems

Nice to haves:

Video background

This is a great time to join this team – you will assist the company in shaping the future of this new team – you will also have access to a very attractive salary and very real career progression prospects.

Confidential coffees are happening later this week so apply early to avoid missing out on a very high profile exclusive VanRath client.


For further information on this vacancy, or any other IT job in Belfast or wider Northern Ireland, please apply via the link below or contact Phil Gamble in the strictest confidence on 02890 330 250.

c# Developer

C# Developer

The Client

VANRATH are pleased to be working a market leading software house that creates products for the NI / ROI insurance market. The company is currently going through extensive growth and due to this expansion they are in the market to recruit an entry level C# developer to join the busy team.

The role:

The C# developer will deliver full exposure of the software development life-cycle including customer facing requirements gathering, architectural design, software development through to deployment. Technical environment will include the following products:

• .NET
• C#
• SQL server

The person:

The ideal candidate will be a computer science graduate (Ideally 2.1 + and good academics) with at least 1 years commercial experience as a C# Developer (this may be a placement year) or a self taught hobbyist with who has hands on full life cycle experience with C# ( . Net technologies).

This is an excellent opportunity for a recent graduate with knowledge of C#, SQL and web technologies to join an exceptional business that looks after its employee’s by offering good technical training, an excellent working environment, generous bonus systems and paid overtime.


The C# Developer salary is relevant to experience and around £18K- £22K. The company offers a relaxed and stable working environment and excellent training / career development opportunities.

This is an excellent opportunity to join a thriving and secure business with strong growth currently and projected over the next few years.

For further information on this vacancy, or any other IT job in Belfast or wider Northern Ireland, please apply via the link below or contact Declan Fitzmaurice in the strictest confidence on 02890 330 250.

Registered Nurse-Coalisland-£14 per hour

Registered Nurse-Coalisland-£14 per hour

Reactive Recruitment is currently representing a fantastic opportunity for a Staff Nurse to join an established privately owned 36 bedded home based in Coalisland who’s specialised care categories are Dementia, Mental Health, Old Age and Physical Disability. This role is based on a 36hr/42hr week

Successful candidates must be RGN (Registered General Nurse) or RMN (Registered Mental Nurse) qualified and have a live registration on the NMC register. A minimum of 1 years post qualification experience and experience within a care home setting is desirable

An attractive remuneration package awaits the successful candidate

Flexible Rota System

Promotional Opportunities

Free Car Parking

Full induction and paid mandatory training provided

If this role is of interest to you please contact Donna McGurk on 028 9009 9211 for a confidential chat or forward your CV via the link

This service is private and confidential